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Frequently Asked Questions

How Rental Costs Are Calculated

If I pick up my rental vehicle at 4.00pm on a Friday and drop it back before 4.00pm on the following Friday, is this counted as a 7 day hire?

Yes, our hire rates are calculated on a 24 hour basis.

When do I have to pay the vehicle hire cost?

With our rental cars the amount of hire needs to be paid prior to pick up. As our rental trucks and rental vans have mileage fees, the hire fee including mileage will need to be paid at drop off, unless arranged otherwise.

Short Hire Refunds

Is there a refund if I bring my hire vehicle back early?

There is no refund if you return your vehicle earlier than the reserved period of hire.

Driver’s Licence

Do I need a special licence to drive a Rent Me Rentals vehicle?

No. As long as you are over 21 years of age and hold a current valid driver’s licence, your country of origin licence is acceptable. A normal car licence is all that is required to drive our cars, vans, utes and all but one of our trucks.

A heavy vehicle licence is required for our biggest truck.

No maximum age limit applies providing an appropriate valid licence is held by the hirer.

Non–English licence holders must carry an accurate English translation of their licence or an International Driving Permit while driving. The English translation document must be issued by one of the followingauthorities:

  • The New Zealand Translation Service
  • A diplomatic representative at a High Commission, Embassy or Consulate
  • The authority that issued your overseas driver’s licence

Extra Drivers

Is there an additional charge for extra drivers?

No, Rent Me Rentals encourages you to register more than one person to share the driving for safety reasons.

Breakdown Service

Do you have a breakdown service?

Yes, all our rental vehicles are registered with AA breakdown service. All you need to do is call the 0800 phone number which is located on the card in each vehicle’s glove box and an AA technician will attend to you. Please note: Our vehicles are all regularly serviced by A Grade Automotive.

Fuel

Do I have to pay for petrol or diesel?

Each rental vehicle has a full tank of fuel prior to your hire. You pay for your fuel costs during your hire and the vehicle must be returned with a full tank at the end of your hire. Rent Me Rentals will advise you if your vehicle requires petrol or diesel.

Road User Tax

Does Rent Me Rentals charge for the Road Users Tax (Diesel Tax)?

No, this is included in your vehicle hire fee.

Insurance Excess

Can I reduce the amount of excess I pay?

Yes, If you pay NZ$10.00 per day of hire, it is possible to reduce the insurance from $2000.00 to $500.00.

 

Rent Me Rentals pride ourselves on providing good quality vehicles at affordable prices. We have the best vehicle fleet on the Kapiti Coast for you to choose from and because we also own A Grade Automotive, the vehicles are reliable and serviced to the highest standard.

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